P&O Ferrymasters Limited

Apprentice Traffic Office Assistant


P&O Ferrymasters Limited

Training Provider:


Weekly wage £225.00
35.0 hours per week Monday - Friday: 9:00am - 5:00pm, 30 minutes lunch, 35 hours per week
duration: 16 months
start: 20 May 2020
Intermediate(level 2)
Business and Administration (apprenticeship standard)
6 May 2020 (application closing date)
Apprentice Traffic Office Assistant based in Sherbern, Milton, North Yorkshire


  • Planning of loads for U K Road movements to all U K delivery points
  • Provide information on planned loads to customer services and respond to any queries as they arise
  • Maximise payloads by selecting best combination of goods including opportunities for multi drops
  • Issue urgent loads to haulage
  • Liaise closely with customers and quoting clients when required
  • Prepare documentation to facilitate customer returns
  • Ensure the information in the computer system is accurate and updated as required
  • Manage and resolve issues relating to Road planning for customer services and external warehouses

Future Prospects

To continue onto full time employment

Skills Required

  • Customer service and communication skills
  • I T skills including Microsoft Word and Excel
  • Numerate and literate

Qualities Required

  • Ability to prioritise and manage workload
  • Organised
  • Ability to multi task
  • Attention to detail and accuracy
  • Customer service and communication skill
  •  I T skills including Microsoft Word and Excel
  • Numerate and literate

Qualifications Required

No formal qualifications required

Training Provided

  • Business and Administration level 2 framework 
  • Functional Skills as required
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Intermediate level 2 Apprenticeship in Business Administration, including NVQ and functional skills maths and English. Work based learning.

Apply now