Howdens Joinery (Trade) - Kingston

Apprentice trade counter sales person - Intermediate (Level 2)

Howdens Joinery (Trade) - Kingston (Employer)

Didac Limited (Training Provider)

Annual wage £15,000.00
40.0 hours per week Monday - Friday Hours TBC
15 months (duration)
5 September 2022(start date)
Customer service practitioner (apprenticeship standard)
21 August 2022 (application closing date)
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Job Description

Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers?


What will the apprentice be doing?

As a Trade Sales Counter apprentice you will learn to:

Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements
Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade
Maintain up to date product and industry knowledge

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2 - Intermediate Apprenticeship
Training provided by in house Learning & Development Team
Support from external training provider
15 Month programme including minimum 12 month learning period plus end point assessment
GCSE or equivalent maths and English desired but not essential, as these will be covered during the apprenticeship

What is the expected career progression after this apprenticeship?

Howdens is a fast growing, vast company with career progression opportunities for individuals that show real passion and dedication

Reality Check

The successful candidate may be required to work some Saturdays

Skills Required

Communication skills, Organisation skills, Customer care skills, Presentation skills, Team working

Qualifications Required

GCSE or equivalent English (Grade A*-C or 9-4) Desired
GCSE or equivalent Maths (Grade A*-C or 9-4) Desired
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