Lucid Systems Ltd

Apprentice Systems Engineer - Advanced (Level 3)

Lucid Systems Ltd (Employer)

Suffolk New College (Training Provider)

Weekly wage £187.50
40.0 hours per week Monday - Friday, 09:00 - 17:30.
15 months (duration)
26 October 2020(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
23 October 2020 (application closing date)
Register interest

Job Description

The successful applicant will be assisting senior engineers carry out their daily tasks. This will range from talking with customers and logging tickets, to assisting engineers on site with installs.


Duties and responsibilities will include:

  • 1st line support engineer
  • Taking telephone calls and dealing with customer requests
  • Attending sites to assess efficiency of computer systems
  • Assisting senior engineers with their work
  • Preparing PCs and network equipment for installation
  • Any other duties falling within your role and capabilities the Company may from time to time reasonably require you to perform

Lucid Systems require an enthusiastic person to expand their growing team. The successful applicant will be assisting senior engineers with their day to day tasks. You will forever be learning whilst working and will gain first-hand experience in the IT industry.

Future Prospects

If the apprentice is successful there will be the opportunity to stay with Lucid as a full-time junior system engineer. Lucid Systems currently have 2 engineers that were previously apprentices with us and are continuing to grow with the company.

Reality Check

Some jobs may require an onsite visit so a car would be useful but not essential.

The job will involve face to face customer interaction so good personal hygiene is essential.

Skills Required

  • Good communication skills
  • Ability to work alone as well as in a team
  • Good timekeeping skills

Qualities Required

  • Willingness to learn
  • Patient
  • Eager to get into IT

Qualifications Required

Entry onto the apprenticeship is subject to a thorough initial assessment to establish course suitability. Ideally applicants should have at least 4 GCSEs including English and maths at grades C/4 or above (or equivalent) for a Level 3 Apprenticeship and grades D/3 or above (or equivalent) for a Level 2.

Proof of qualifications will be required before you can be accepted onto the apprenticeship.

Please note:

All applicants regardless of entry requirements will be emailed an Initial Assessment to complete as part of the recruitment procedure. This is an online assessment in English and maths and can be completed at your preferred location remotely. 

Currently, due to COVID19 we are not usually offering Initial Assessment appointments at either campus. Those without the stated entry requirements or awaiting GCSE/GCSE retake grades, will be offered further advice and guidance to support their application if required.

Training Provided

Level 3 Infrastructure Technician apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Attendance: All assessment and training are undertaken in the workplace with occasional visits to college.

Register interest