Apprentice Support IT - Advanced (Level 3)

Affirm It Services Ltd (Employer)

Baltic Training (Training Provider)

Annual wage £8,092.50
37.5 hours per week Monday - Friday, 9.00am - 5.00pm
15 months (duration)
15 March 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
12 March 2021 (application closing date)
Register interest

Job Description

Affirm IT are experienced engineers that provide their clients with a full range of complete and complementary IT services to support their business. They are currently undergoing a period of growth and now require a Support IT Apprentice to join the team to support their IT Team.

Responsibilities

Typical Roles and Responsibilities include (but are not limited to):

  • 1st Line support on the IT Helpdesk
  • Setting up news PCs and Laptops
  • Using tools to test, troubleshoot and analyse problems
  • Hardware and software configuration, installation, and set up
  • Provide remote cause analysis and problem resolution to keep the systems running smoothly

Full training and support will be provided throughout your apprenticeship.

Future Prospects

  • There are career progression opportunities available upon completion of the programme
  • You, along with your employer, may decide to progress into a full-time position with the business or progress onto a level 4 apprenticeship

Reality Check

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Good communication skills
  • Good Problem-Solving skills

Qualities Required

  • A positive attitude and have a willingness to learn
  • Keen interest in IT

Qualifications Required

  • Experience in hardware troubleshooting would be advantageous
  • GCSE maths grade C/4 or equivalent

Training Provided

  • Infrastructure Technician Level 3 Apprenticeship Standard
  • Functional Skills if required
Register interest

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