Apprentice Support Desk Analyst - Degree (Level 6)

Cranswick Bio Ltd (Employer)

QA Apprenticeships (Training Provider)

Annual wage £19,450.00
37.5 hours per week 5 days a week. Hours range from 07:00 - 16:00 or 06:00 - 15:00 or 09:00 - 17:00. Shifts TBC.
48 months (duration)
7 June 2021(start date)
27 May 2021 (application closing date)
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Job Description

Cranswick are delighted to offer a ‘Digital & Technology Solutions Professional’ apprenticeship opportunity with an award of a BSc (Hons) in Digital & Technology Solutions. The successful candidate will engage with key stakeholders to further their learning and provide business support in supporting various users & systems throughout the business.


The duration will be 48-months with an award of a BSc (Hons) in Digital & Technology Solutions and a role within the IT team upon successful completion. This apprenticeship will offer the opportunity to be part of an IT team that delivers IT support & projects within an ever-growing food manufacturing business.

Main responsibilities:

  • Support end users across the business on day to day challenges
  • Support various systems across the business both at group level and site level
  • Assist in improving existing processes
  • Rotate through the support desk and infrastructure team to gain an understanding of IT at Cranswick
  • Assist the implementation and delivery of key technology projects and processes

Future Prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Reality Check

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Skills Required

  • Strong communication skills
  • The ability to problem solve/troubleshoot
  • Team player, with the ability to self-manage
  • Strong time management skills

Qualities Required

  • Confident and enthusiastic individual
  • Can provide a great customer service

Qualifications Required

  • 3 ‘A’ levels (or equivalent), BTEC or level 3 apprenticeship/extended diploma
  • GCSE (or equivalent) English and maths minimum 4/C grade and above

Training Provided

  • Level 6 Digital and Technology Solution Professional (degree) Standard

There are a number of learning knowledge modules teaching advanced theory and its practical application. These are taught online, and supported by classroom training workshops, which will be held at a local training centre.

Delivered in a blended-learning approach, using a combination of digital learning and face-to-face sessions.

Register interest