Apprentice Service Delivery Technician - 70434 - Advanced (Level 3)

Computeam (Employer)

QA Apprenticeships (Training Provider)

Weekly wage £170.63 to £327.00
37.5 hours per week Monday – Friday, 9am – 5.30pm.
15 months (duration)
22 March 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
2 positions available
8 March 2021 (application closing date)
Register interest

Job Description

As an IT Technician apprentice, you will work alongside the IT department to deliver valuable technical services and expertise to clients nationwide. A school ICT apprentice provides a vital service to teaching staff at School, diagnosing and resolving faults with computers, printers, network switches, servers and wireless networks.


Main role / Responsibilities will include but not be limited to:

  • Become a member of our first-line service delivery team, responding to and resolving IT queries from our broad range of clients
  • Assist with project delivery tasks, including the delivery and commissioning of equipment on site
  • Learn a broad range of IT skills, including core infrastructure, end-user devices, networking, cloud platforms and VOIP technology. Platforms covered include Microsoft, Google, and Apple devices and software

Future Prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Reality Check

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Skills Required

  • A natural interest and passion for computers and technology are desirable

Qualities Required

  • Hardworking and dedicated individuals

Qualifications Required

  • 5 GCSEs Grade A*-C / 9-4 or equivalent including English and maths

Training Provided

Level 3 Infrastructure technician apprenticeship standard which includes:

  • BCS Award in Coding and Logic
  • BCS Award in Business Processes
  • Microsoft Technology Associate Networking Fundamentals
  • BCS Award in Mobile and Operating Systems
  • BCS Award in Cloud Services
Register interest