Apprentice Service Delivery Technician - 70434 - Advanced (Level 3)

Computeam (Employer)

QA Apprenticeships (Training Provider)

Weekly wage £170.63 to £327.00
37.5 hours per week Monday – Friday, 9am – 5.30pm.
15 months (duration)
22 March 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
2 positions available
8 March 2021 (application closing date)
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Job Description

As an IT Technician apprentice, you will work alongside the IT department to deliver valuable technical services and expertise to clients nationwide. A school ICT apprentice provides a vital service to teaching staff at School, diagnosing and resolving faults with computers, printers, network switches, servers and wireless networks.

Responsibilities

Main role / Responsibilities will include but not be limited to:

  • Become a member of our first-line service delivery team, responding to and resolving IT queries from our broad range of clients
  • Assist with project delivery tasks, including the delivery and commissioning of equipment on site
  • Learn a broad range of IT skills, including core infrastructure, end-user devices, networking, cloud platforms and VOIP technology. Platforms covered include Microsoft, Google, and Apple devices and software

Future Prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Reality Check

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Skills Required

  • A natural interest and passion for computers and technology are desirable

Qualities Required

  • Hardworking and dedicated individuals

Qualifications Required

  • 5 GCSEs Grade A*-C / 9-4 or equivalent including English and maths

Training Provided

Level 3 Infrastructure technician apprenticeship standard which includes:

  • BCS Award in Coding and Logic
  • BCS Award in Business Processes
  • Microsoft Technology Associate Networking Fundamentals
  • BCS Award in Mobile and Operating Systems
  • BCS Award in Cloud Services
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