Listers Group Limited

Apprentice Service Advisor - Intermediate (Level 2)

Listers Group Limited (Employer)

Raytheon Professional Services (Training Provider)

Weekly wage £184.80 to £356.40
40.0 hours per week Working Week - Monday - Friday (Occasional Saturdays); shifts to be confirmed.
18 months (duration)
5 September 2021(start date)
Customer service practitioner (apprenticeship standard)
20 August 2021 (application closing date)
Register interest

Job Description

Interested in cars and Customer Service? This is a great opportunity to work for a leading Honda retailer as a Service Advisor. You will be an apprentice in a busy Customer Service environment.

Responsibilities

Interested in cars and Customer Service? This is a great opportunity to work for a leading Honda retailer as a Service Advisor.

  • You will be an apprentice in a busy Customer Service environment
  • You will carry out tasks relevant to serving customers, dealing with queries, booking in vehicles and processing payments
  • You will also be partly responsible for maintenance of the Service reception environment

Future Prospects

Possible career progression opportunities include Workshop Controller, Service Manager, Aftersales Manager.

Skills Required

  • Excellent communication skills
  • Ability to build rapport
  • Excellent planning and organisational skills
  • Ability to prioritise a number of activities
  • Ability to work to tight deadlines
  • Attention to detail and accuracy skills

Qualities Required

  • Adaptable
  • Enthusiastic
  • Customer oriented
  • Committed
  • Self-motivated
  • Flexible
  • Smart, professional attitude & appearance
  • Confident

Qualifications Required

  • GCSE grades A*-C/9-4 (or equivalent) is preferred but other candidates may apply
  • Working knowledge of Windows and spreadsheets would be advantageous

Training Provided

  • Practical on the job training will be provided at the Employer
  • You will be working towards a Level 2 Apprenticeship along with Functional Skills in maths & English at Level 2
  • Training consists of a mixture of one to one learning within the Employer, Virtual online training and Block release training at our centre in Bracknell
  • You will also work towards Honda internal qualifications
Register interest

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