Responsibilities
What will the apprentice be doing?
The day to day job role will cover all aspects of administration to include;
Daily banking
Creating & amending customer details & vehicle records
Daily reporting extracts then emailing to senior management team
Entering, extracting and co ordinating various Mercedes-Benz online portals
Working alone side the management team across the division for updates
Data cleansing
Daily post – stationary ordering
Training on Kerridge – CRM ( Customer Relationship Management ) and DMS systems
To comply with the Health & Safety policy and good practices
To promote safe working practices
To participate in regular staff meetings/events and training
To adhere to the company's policies and procedures
What training will the apprentice take and what qualification will the apprentice get at the end?
L3 Business Administrator
What is the expected career progression after this apprenticeship?
This is a temporary role (for at least the duration of the apprenticeship) with the strong possibility of an offer of a full time service administrator role, following successful completion of the apprenticeship.
Reality Check
This vacancy may close earlier than the dates advertised so please apply early to avoid disappointment.Skills Required
Communication skills, IT skills, Organisation skills, Customer care skills, Team workingQualifications Required
GCSE or equivalent English (Grade 4/C or equivalent) DesiredGCSE or equivalent maths (Grade 4/ C or equivalent) Desired
