Apprentice Sales Office Assistant - Intermediate (Level 2)


Stainless Metric Stock Ltd

Training Provider:

The North Lancs. Training Group

Weekly wage £189.75
34.5 hours per week Monday - Thursday, 09:00 - 17:00 and Friday, 09:00 - 15:30, with 1-hour for lunch.
duration: 16 months
start: 14 August 2020
Intermediate (Level 2)
Customer service practitioner (apprenticeship standard)
31 July 2020 (application closing date)
Apprentice Sales Office Assistant based in Darwen.


Duties will include:

  • Speaking to people on the telephone
  • Quoting customers and also emailing price enquiries
  • Order input and other computer work
  • Sales development – contacting new and existing customers
  • Working in a team with other sales staff
  • Learning product knowledge

Future Prospects

To continue onto full-time employment.

Skills Required

  • Good numeracy skills
  • Good customer service skills
  • Good communication skills

Qualities Required

  • Keen and willing to learn
  • Punctual and reliable
  • Work well as part of a team and on own initiative
  • Attention to detail
  • Organised

Qualifications Required

  • GCSE at grades A*-C/9-4 (or equivalent) in maths

Training Provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Work-based learning
Register interest