Apprentice Sales and Technical Assistant - Intermediate (Level 2)

Elnur UK Limited (Employer)

The North Lancs. Training Group (Training Provider)

Weekly wage £166.00
40.0 hours per week Monday - Friday, 08:30 - 17:00, (½ hr lunch break)
14 months (duration)
1 December 2020(start date)
Customer service practitioner (apprenticeship standard)
30 November 2020 (application closing date)
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Job Description

Apprentice Sales and Technical Assistant required for an Electrical Heating company based in Leigh, working towards Customer Service Practitioner Level 2. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.


Duties and responsibilities will include:

  • Providing over the phone product information and quotations for Merinal online
  • Accurate inputting of data into databases and spreadsheets 
  • Use of internal IT systems 
  • To maximize sales through proactive involvement with customers
  • Liaising with employers in a professional manner 
  • Building, developing and managing relationships with customers
  • Ensuring accuracy of submitting and filing internal paperwork
  • Answering telephone calls in a quick, courteous and professional manner
  • Processing sales orders and quotations using SAGE 200

Future Prospects

  • Upon completion of the apprenticeship you could progress into full-time employment

Reality Check

  • The company may wish to interview applicants before the closing date, resulting in the vacancy being filled before the given date

Skills Required

  • Adaptable and confident 
  • Can think outside of the box 
  • Have personal pride and desire to achieve the set objectives 
  • Possess the ability to work to deadlines and targets

Qualities Required

  • Motivated to achieve successful outcomes 
  • Effective communicator 
  • Team player 

Qualifications Required

  • No formal qualifications required

Training Provided

  • Intermediate level 2 Apprenticeship in Customer Service Practitioner, including NVQ and functional skills maths and English
  • Work based learning. 
Register interest