Apprentice Sales and Customer Service Assistant - Intermediate (Level 2)

J W Tasker & Son Ltd (Employer)

The North Lancs. Training Group (Training Provider)

Weekly wage £206.25
37.5 hours per week Monday - Friday, start 9:15am finish 17:30pm, ½ hr lunch break, 15 minute break, eventually working some weekends 37.5 hours per week
14 months (duration)
1 December 2020(start date)
Customer service practitioner (apprenticeship standard)
30 November 2020 (application closing date)
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Job Description

Customer Service/Sales Assistant required for a busy furniture retailer based within Accrington Lancashire


Working within the showroom with a team of nine Sales Consultants and a Sales Manager. To be trained on how to build a rapport with the customers and ultimately sell products through articulate and knowledgeable communication.

  • Full training would be provided on selling techniques, product knowledge and customer service
  • Opportunity to become involved in merchandising and stock control
  • Full in depth training will be provided on how to use the retail software 'Swan Retail' for inputting orders, stock enquiries and order details

The hourly rate of pay will increase throughout the apprenticeship depending on the candidates progression within the role.

Future Prospects

Upon completion of the apprenticeship you could progress into full-time employment.

Skills Required

  • Smart appearance - professional dress code is required
  • Excellent customer service skills
  • Work well within a team and using own initiative

Qualities Required

  • Keen and willing to learn 
  • Reliable 
  • Punctual

Qualifications Required

A-C/9-4 GCSE grades or equivalent in English and maths

Training Provided

Intermediate level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English. Work based learning.

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