Ico Systems Ltd

Apprentice Sales Administration Account Manager - Advanced (Level 3)

Ico Systems Ltd (Employer)

Suffolk New College (Training Provider)

Weekly wage £172.00
40.0 hours per week Between 8:30 - 17:30, Monday to Friday with one hour for lunch.
18 months (duration)
1 June 2021(start date)
Business Administrator (apprenticeship standard)
31 March 2021 (application closing date)
Register interest

Job Description

Helping our customers get the best from our service in the fast moving world of IT and cloud services. You will complete a Level 3 Business Administrator standard.


We are looking for someone to join our successful sales team, initially in an Internal Sales Support capacity. The individual will be mentored and trained to be able to achieve the following:

  • Answering incoming telephone calls and logging customer enquiries
  • Assisting Sales Account Managers in the preparation of customer quotations including researching products, contacting suppliers for pricing and stock availability, and creating product lines on our internal systems
  • Generating purchase orders with suppliers. Tracking live purchase orders and ensuring suppliers deliver correctly
  • Email marketing and updating company websites
  • Learning the features and benefits of current and often competing technologies and gaining an understanding of the solutions we offer

The opportunity will be given to the successful candidate to be developed into Sales Account Manager.

The successful candidate must be able to show a keen appreciation for detail, be well organised, and comfortable working under tight deadlines. This is a diverse role which requires high levels of multi-tasking.

They must have a professional telephone manner and should have an outgoing and confident personality.

Future Prospects

The opportunity will be given to the successful candidate to be developed into Sales Account Manager.

Reality Check

This role is office based and will require you to speak on the phone often to customers and suppliers.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week), For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Good maths and English
  • Communication skills - happy to talk on the phone

Qualities Required

  • Attention to detail
  • Personable

Qualifications Required

A minimum of 4 GCSEs including maths and English to grade 4/C or equivalent qualifications.

Training Provided

Level 3 Business Administrator.

No regular college attendance required. Training for all job specific tasks will be given. In addition, the apprentice will have the support and guidance of a qualified assessor from the college, who will make on-site visits every 6-8 weeks.

Register interest