Apprentice Retail Sales Assistant - Intermediate (Level 2)

Savers Health & Beauty Ltd (Employer)

Superdrug (Training Provider)

Weekly wage £180.00
30.0 hours per week Days and shifts to be confirmed.
13 months (duration)
29 October 2021(start date)
Retailer (apprenticeship standard)
22 October 2021 (application closing date)
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Job Description

As an Apprentice Retail Assistant, you are the first point of contact for our customers. You will be delivering exceptional customer service and acting as an ambassador for the Savers brand.


Our mission at Savers is to have the most competitively priced health and beauty products on the high street, from a clean, contemporary store setting with friendly, efficient, and trained colleagues. Just like us, you like people. You are confident, like working as part of a team and are passionate about good customer service. You like looking ahead to see what’s next, developing your skills and want to learn about how a retailer operates their business.

Your role at Savers will be all about giving the customers excellent service, ensuring that the store is well merchandised, and the high level of store standards and presentation is maintained at all times, this will enable you to drive sales and achieve targets.

This will include:

  • Understanding what the Savers customer wants
  • Demonstrating exceptional customer service
  • Understanding the business and maintaining the brand reputation
  • Resolving customer queries
  • Using knowledge to promote products to customers
  • Highlighting promotional offers to work towards achieving sales targets
  • Supporting promotion changes and stock rotation
  • Understanding how to increase sales through product placement
  • Adhering to all policies and procedures
  • Supporting store delivery of KPIs

You will be supported throughout your apprenticeship by an assessor and your store manager who will guide you and make sure you keep on track and complete the qualification on time. Our Apprenticeship is nationally recognised and demonstrates that you have the skills and knowledge needed to do the job effectively.

It’s a great experience that will prepare you for even bigger challenges. Savers Sales Assistants are extremely important to us; we recognise that you are our Supervisors of tomorrow. We will actively develop your skills and offer excellent training.

Future Prospects

Success in this role could enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.

Reality Check

You must be eligible to work in the UK.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit:

Skills Required

  • Strong literacy and numeracy skills to enable you to complete a Level 2 Retailer Diploma
  • Confident communication skills
  • Excellent people skills

Qualities Required

You should apply for this role if you:

  • Are confident working with people
  • Are hard-working and looking for variety and a fast-paced working environment
  • Adaptable with a positive attitude to learning and working
  • Are quick-thinking
  • Want to develop new skills
  • Are a real team player
  • Have a strong work ethic and flexible approach
  • Have an interest in retail business
  • Are ambitious and keen to progress
  • Are committed to achieving your qualification

Qualifications Required

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Training Provided

Level 2 Retailer Apprenticeship Standard:

Your Apprenticeship will be delivered onsite within your store where you will be supported throughout.

You will work through a programme of learning with the support of an Assessor and your Manager over a 12-month period, all done on site, so no college days!

During the 13th month of your contract you will take part in an end assessment with an independent Assessor, which includes an observation of your ability, a discussion around your experiences and a multiple-choice written test.

On successful completion of your Apprenticeship you will receive:

  • A nationally recognised qualification - HABC Level 2 Retailer Diploma
  • An in-depth knowledge of the products we sell
  • Fantastic customer service skills
  • Increased confidence and ability in dealing with the public
  • Insight in to how a retail business operates
  • Functional Skills if required 
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