A & M Pharmacies Limited

Apprentice Retail Pharmacy Assistant- Bannerbrook Pharmacy- Coventry - Intermediate (Level 2)

A & M Pharmacies Limited (Employer)

Qube Learning (Training Provider)

Weekly wage £225.00
37.5 hours per week 5 days per week Shifts TBC, May be asked to work the occasional Saturday/Sunday shift
15 months (duration)
1 June 2021(start date)
Retailer (apprenticeship standard)
20 May 2021 (application closing date)
Register interest

Job Description

To work as part of a pharmacy team under the supervision of the registered pharmacist, to ensure an accurate, timely, high quality dispensary / counter service is provided to our customers in a caring, friendly, and professional manner. You will work towards a Level 2 Retailer apprenticeship standard.

Responsibilities

Professionalism:

  • Read, ensure understanding, and comply with Standard Operating Procedures (SOPs)
  • Dispense medication in a timely manner, as stated on prescriptions, maintaining accurate dispensing records, and ensuring that the medication is accurately labelled to ensure medicines are correctly and safely supplied
  • Dispense Monitored Dosage Systems (MDS) / blister packs and complete the associated documentation as per the associated SOPs where required
  • Ensure the highest standards of professional service and care to our patients by offering informed advice on appropriate treatment of minor ailments and products and referring to the pharmacist when necessary
  • Fulfil your role as a pharmacy apprentice in all NHS or private pharmacy services provided by your pharmacy
  • Complete all NHS and other pharmacy service paperwork accurately and on time
  • Ensure that locum pharmacists are briefed in company SOPs
  • Undertake the training required by the company to fulfil your role effectively, and ensure a high degree of professionalism
  • Keep up to date with current pharmacy practice, new drugs, and their uses
  • Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the Data Protection Act (to be replaced with the General Data Protection Regulation (GDPR) from 25th May 2018)
  • Complete audits as requested by the company in a timely manner

Customer service:

  • Ensure that customers receive excellent service
  • Use the till system to serve customers and be able to complete sales transactions
  • Deal with customer complaints and dispensing errors promptly and efficiently in accordance with company policy
  • Develop and maintain good relationships with local surgeries, nursing homes, other healthcare professionals and local bodies

Housekeeping:

  • Ensure that the pharmacy always projects a professional image
  • Ensure that all areas within the pharmacy are clean, tidy, and well organised with special attention to risk management guidelines
  • Ensure the floor is kept clean and free from hazards, e.g. boxes/totes
  • Follow all company Health & Safety procedures and policies and complete any associated training

Stock control:

  • Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability
  • Ensure all orders are checked off accurately, and stock stored with care
  • Ensure the date checking procedure is maintained and recorded

The above list is not exhaustive. You may be required to perform other duties, those deemed reasonable by your Manager.

Future Prospects

For the right candidate a permanent position may be offered at the end of the apprenticeship

Reality Check

Sharing your details (GDPR) Qube Learning will not share any of your personal details with any person or company outside our organisation, except the hiring manager for this specific position. We may share you details with another department within Qube Learning if we feel we could help you with the many other training opportunities we offer.

Skills Required

  • Good communication skills
  • Good customer service skills

Qualities Required

  • Reliable
  • Hardworking Approachable
  • Eager to learn

Qualifications Required

GCSE or equivalent in maths and English Grade 4/C or above.

Training Provided

Level 2 Retailer apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • 2 National Pharmacy association qualifications (Counter assistant & Medical dispensing)
Register interest

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