Cycle King

Apprentice Retail Assistant/Bike Builder - Intermediate (Level 2)

Cycle King (Employer)

Babcock Training Limited (Training Provider)

Weekly wage £167.70
39.0 hours per week 39 hours per week, 5 days out of 7, shifts varying which may include weekends. Shifts TBC.
15 months (duration)
30 May 2021(start date)
Retailer (apprenticeship standard)
23 May 2021 (application closing date)
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Job Description

Do you have a passion for all things cycling? Are you looking to start a new career working in retail with an employer with over 50 years experience? Cycle King & Hawk Cycles are looking to recruit an Apprentice Retail Assistant/Bike Builder to join their established team.


This apprenticeship vacancy is a great stepping stone into a long term career with our thriving 50+ year old business. It gives the apprentice a great opportunity to show us their skills and enthusiasm. A large number of our team that started as an apprentice with us are now part of the senior management team, many of which have worked as part of our team for around 30 years. So, if you are looking for a long-term future in a really secure business we welcome your application.

In your role as an Apprentice Retail Assistant/Bike Builder, you would be expected to carry out the following tasks:

  • Offer a tailored approach to customer service and be able to sell the right product to every customer
  • Offer a high level of customer service, always putting the customer first
  • Create a great first impression on customers entering the store by being friendly and approachable
  • Demonstrate how adept you are at selling by identifying customer preference by understanding their budget and requirements
  • Promote offers and schemes available to each customer, including Ride to Work
  • Handle customer queries and complaints with confidence and know when to escalate to a manager
  • Use your training to bring products to life by using great knowledge and understanding of our cycles
  • Have a good understanding of your targets and goals, using your sales skills to achieve them
  • Contribute to day to day operations of the store, ensuring bikes are in price order and that bikes are in working condition, e.g. tyre check, clean etc.
  • Support with deliveries, ensuring products are replenished as required
  • Keep the shop floor, workshop and back of house clean and tidy by completing cleaning tasks during the day
  • Provide advice on service and repair options
  • Fit accessories as instructed

Future Prospects

This role will become permanent upon successful completion of the apprenticeship.

Reality Check

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

Skills Required

  • To be successful in this role you will need to be a hard worker with good communication skills and someone who is able to provide excellent customer service.

Qualities Required

  • Friendly
  • Positive
  • Hardworking
  • Work well as an individual and as part of a team
  • Reliable
  • Trustworthy

Qualifications Required

None specific.

Training Provided

  • Level 2 Retailer Apprenticeship Standard
Register interest