What will the apprentice be doing?Responsibilities -Greet all customers in a warm, genuine and friendly manner. -Ensure that customers receive the best possible service every time that they enter a Tessuti store. -Understand the process of the Customer Service measuring programme. -Drive sales, ensuring that targets are achieved and, where possible, exceeded. -Utilise the in-store devices, offering the customer the whole product range. -Provide alternatives and add on sales at every opportunity. -Assist in maintaining standards on the shop floor. -Keep stock clean and presentable at all times. -Replenish stock levels when needed, making sure the full size range is on the shop floor where possible. -Ensure that product is priced correctly. -Keep all displays up to date. -To deputise for other staff, work within departments, or carry out other duties as required. -Represent Tessuti Sports in the most professional manner at all times. -Conduct your work in a safe and responsible manner.
What training will the apprentice take and what qualification will the apprentice get at the end?Retailer level 2 qualification including Functional Skills in Maths and English if required
What is the expected career progression after this apprenticeship?Possible Position/Apprenticeship
Skills RequiredAttention to detail, Customer care skills
Qualifications RequiredGCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired