Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximising store profitability by exceeding your sales targets and utilising the in-store devices, while contributing to a successful store team.
GCSE or equivalent Maths (Grade 4/C) Desired
Responsibilities
What will the apprentice be doing?
Responsibilities:
- Greet all customers in a warm, genuine and friendly manner
- Ensure that customers receive the best possible service every time that they enter a JD store
- Understand the process of the Customer Service measuring programme
- Drive sales, ensuring that targets are achieved and, where possible, exceeded
- Utilise the in-store devices, offering the customer the whole product range
- Provide alternatives and add on sales at every opportunity
- Assist in maintaining standards on the shop floor
- Keep stock clean and presentable at all times
- Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible
- Ensure that product is priced correctly
- Keep all displays up to date
- To deputise for other staff, work within departments, or carry out other duties as required
- Represent JD Sports in the most professional manner at all times
- Conduct your work in a safe and responsible manner
What training will the apprentice take and what qualification will the apprentice get at the end?
- Retailer level 2 qualification
- Functional Skills in maths and English if required
What is the expected career progression after this apprenticeship?
Possible position/Apprenticeship progression.
Skills Required
Attention to detail, Communication skills, Customer care skillsQualifications Required
GCSE or equivalent English (Grade 4/C) DesiredGCSE or equivalent Maths (Grade 4/C) Desired
