Responsibilities
What will the apprentice be doing?
Responsibilities
-Greet all customers in a warm, genuine and friendly manner.
-Ensure that customers receive the best possible service every time that they enter a JD store.
-Understand the process of the Customer Service measuring programme.
-Drive sales, ensuring that targets are achieved and, where possible, exceeded.
-Utilise the in-store devices, offering the customer the whole product range.
-Provide alternatives and add on sales at every opportunity.
-Assist in maintaining standards on the shop floor.
-Keep stock clean and presentable at all times.
-Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
-Ensure that product is priced correctly.
-Keep all displays up to date.
-To deputise for other staff, work within departments, or carry out other duties as required.
-Represent JD Sports in the most professional manner at all times.
-Conduct your work in a safe and responsible manner.
What training will the apprentice take and what qualification will the apprentice get at the end?
Retailer Level 2 qualification including Functional Skills in Maths and English if required
What is the expected career progression after this apprenticeship?
Possible position/Apprenticeship
Skills Required
Attention to detail, Customer care skills, FriendlyQualifications Required
GCSE or equivalent English (Grade 4/C) DesiredGCSE or equivalent Maths (Grade 4/C) Desired
