Essex County Council

Apprentice Regulatory Compliance Officer - Higher (Level 4)

Essex County Council (Employer)

Csa (Services) Ltd (Training Provider)

Annual wage £22,000.00
37.0 hours per week Working 37 hours per week. Standard office hours, Monday to Friday
24 months (duration)
26 September 2022(start date)
Regulatory compliance officer (apprenticeship standard)
2 positions available
23 August 2022 (application closing date)
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Job Description

We have two exciting Apprenticeship opportunities available to join Essex Trading Standards. Trading Standards is responsible for supporting legitimate business activity by providing advice and support, encouraging economic development and prosperity and helping to create a level playing field.

Responsibilities

What will the apprentice be doing?

  • Participate in the development, planning, delivery and management of enforcement projects, to ensure Trading Standards enforcement priorities are met.
  • Undertake investigations and all enforcement activities, including carrying out PACE interviews, preparing notes, statements and prosecution reports and giving evidence in court to comply with the Trading Standards Investigation Protocol.
  • Working collaboratively with other enforcement agencies (such as the Police, VOSA, DEFRA,) District Councils, Parish Councils and politicians; attending external meetings such as Alcohol Licensing Reviews and Parish Council meetings to represent the council.
  • Carry out visits to businesses to ensure compliance with legislation, provide advice and decide on the most appropriate remedy for non-compliances at the time of visit.
  • Responsible for liaising with members of the public and complainants to gather intelligence and provide updates on progress made with enquiries and complaints.
  • Review and grade intelligence using a threat matrix approach, to ensure best use of resources.
  • Responsible for consultancy services quotations, customer relationships management and agreed sums of petty cash, to ensure Council financial policies are complied with, all spend is auditable and income opportunities are maximised.
  • Responsible for undertaking a range of enforcement activities as part of a team (e.g. ‘test purchasing’ operations of age restricted products, licensing inspections), to deliver Trading Standards enforcement priorities.
  • Responsible for accurately recording work undertaken and prepare accurate and concise guidance letters to business and consumers to ensure the delivery of Trading Standards priorities.

What training will the apprentice take and what qualification will the apprentice get at the end?

The Apprentice Regulatory Compliance Officer supports the delivery of the regulatory functions within the Trading Standards service and undertakes the training, development and learning requirements of the Level 4 Regulatory Ccompliance Officer apprenticeship. 

This training will be carried out remotely from your place of work.

Flexible combination of group workshops, e-learning, structured workplace learning, tutorials, and mini projects.

What is the expected career progression after this apprenticeship?

This exciting opportunity will see you developing the knowledge, skills and competencies to become a Trading Standards Officer.

Reality Check

Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle , or the ability to meet the mobility requirements of the role through other means.

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications Required

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential
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Related

This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.