Apprentice Receptionist/Administrator - Advanced (Level 3)


Horton Kirby C of E Primary School

Training Provider:

Kent County Council

Weekly wage £145.25
35.0 hours per week Monday to Friday, 8.15am to 3.15pm Including ½ an hour unpaid lunch break Working 38 weeks of the year, term time only
duration: 2 years
start: 7 September 2020
Advanced (Level 3)
Business Administrator (apprenticeship standard)
27 August 2020 (application closing date)
We are looking to recruit an enthusiastic Receptionist/Administration Apprentice to our school to support our busy front office. The role will be varied, and you will be able to work as part of a team to ensure the smooth running of the office.


If you do not meet the criteria for this position, your application will not be considered.

We are seeking to appoint a hardworking and reliable apprentice to support our busy Reception.  Reception/Administration duties will include:

  • Assist with looking after parents and visitors to the school and ensure that they are dealt with in a professional manner and there is a satisfactory resolution for their queries and concerns by dealing directly or referring to the relevant member of staff as appropriate
  • To ensure that all messages are passed to the relevant member of staff as soon as possible
  • To receive all visitors, inform appropriate staff, ensuring that all visitors sign into the school, checking ID and DBS information and issuing security badges
  • Receive, sign, check and distribute deliveries
  • Help with management of communication in school, including use of school text and email service, letters to parents etc.
  • Carry out lunchtime duty assisting pupils in the dining hall and helping to supervise the children in the playground
  • Attend to First Aid of pupils as and when required.  Full training will be given
  • Administer medicines to pupils as appropriate.  Full training/advice will be given
  • Attend to pupils who are feeling unwell, providing individual pupil welfare needs, making arrangements with parents to collect sick children and informing of specific injuries following the school’s first aid procedures
  • Report to the nearest member of teaching staff, incidents that are seen or reported regarding pupils’ welfare
  • Deal with any emergency issues in the absence of office colleagues to ensure the efficient running of the school reception area is maintained
  • To help maintain SIMS database ensuring all pupil-based information is as accurate as possible
  • To provide staff with pupil information as and when required
  • To open and distribute all incoming mail and despatching of outgoing communication
  • Liaise with Head of School/teaching staff on appointments for prospective parents and other visitors
  • Help to administer school trips, book coaches/venues etc.
  • Help to produce school information packs for new parents
  • General admin work including typing/filing and photocopying
  • Be aware and comply with policies and procedures relating to child protection, health and safety, security and confidentiality reporting all concerns to the appropriate person to ensure pupil wellbeing
  • Set a good example in terms of persona, presentation, attendance and punctuality
  • Be aware of the responsibility for personal health, safety and welfare and that of others who may be affected by your actions or inactions
  • Co-operate with the employer on all issues regarding health, safety and welfare

Future Prospects

  • Potential for full-time employment for the right candidate
  • Many employers retain apprentices in full/part time positions
  • The Qualifications you gain can also help you to get into higher education or other employment 
  • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies
  • Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers

Reality Check

If you do not meet the criteria for this position, your application will not be considered.

We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date.

Reality Check
You will be responsible for your travel expenses to and from your place of work.  Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

Travel Information
Successful candidate would need to be able to travel independently to and from the school.  There is a limited 414 bus service which serves the school.  The timetable does not always coincide with start and finish of school day.  Farningham Road is the nearest station and is a 16 Min walk from school.

Skills Required

  • Good standard of literacy, numeracy and communication skills including
  • Competent ICT skills including Microsoft Office
  • Good organisational and time management skills and the ability to cope with interruptions
  • Excellent verbal and written communication skills
  • Office administration would be an advantage

Qualities Required

  • Good interpersonal skills
  • Confident 
  • Friendly telephone manner

Qualifications Required

  • Minimum grade 4 (or old grade C) GCSE in maths and English or equivalent qualifications

Training Provided

  • On the job training with the employer whilst working towards the Apprenticeship Standard
  • It may be necessary for you to complete Functional Skills in maths, English and ICT – subject to previous achieved grades
  • Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards
Register interest