- As a Quality Technician you will begin to understand how variation in product & process causes instability, extra costs & customer dissatisfaction. You will learn new skills and aptitudes to identify these undesirable situations & eradicate them, or at the very least control them. Your role allows you to interact, monitor & improve all company processes, from Administration to Manufacturing, New product introduction to Customer relations.
- Norbar Quality Technicians have a good understanding of the fundamentals of GD&T [Geometric dimensioning & Tolerancing]. GD&T is a method for detailing a designer’s thoughts & requirements onto either a 2D print or in a 3D model. It will define the boundaries of acceptance criteria. You will need these skills to be able to adjudicate on the work output from a manufacturing process & advise on its conformity or compliance. Your development will be continuous in both theoretical & practical metrology. You will become proficient in the use of basic metrology equipment, such as micrometres, Vernier Callipers & Torque measurement units.
- Along with a desire to reduce variation utilising statistical tools such as SPC [statistical process control, Histograms, scatter charts etc, a Quality Technician will also practice Lean methods to eliminate any identified wastes in a process stream. There is a specific alignment between the Quality Technician & a Continuous improvement practitioner. Our goals converge in a desire to achieve the most efficient variation free product.
- Our supply partners are a key element in many of our internal processes. Poor supply in, poor supply out. The Quality Technician actively works with our supply teams to help solve their problems developing a mutually beneficial relationship. Data collection, Interrogation & ultimately its management is fundamental to arriving at a correct decision which everyone will understand & support.
Norbar actively develops employees for the long term future of the business, which may lead to a variety of professional roles globally.
Under 18 (36.5 hour week) - £15,410.26, over 18 (38.5 hour week) - £16,254.65 First year - College full time. From year 2 onwards hours will be 7:30 am to 4.30 pm (Monday to Thursday) and 7:30 am - 12.00 pm (Friday). Under 18's will work 8.00 am to 4.30 pm (Monday to Thursday) and 7.30 am to 12.00 pm (Friday)
- Good interpersonal skills, self motivation and a flexible attitude to work.
- The desire to learn and develop and the ability to question/challenge.
- Well organised, can handle multiple activities concurrently whilst maintaining excellent attention to detail.
- Computer literacy.
- Ultimately it is our customers which we serve. As a Quality Technician, you will often be the customers advocate, making a balanced appraisal of a situation, often under delivery pressures. Understanding the Voice of the Customer is very important, with support of the wider team a Quality Technician learns what a customer’s basic needs are along with what delights them. Our aim is to meet the customers’ expectations.
- GCSE grades 4 or 5/C and above or equivalent including Maths, English and Science.
Engineering Technician - Technical Support Technician Apprenticeship Standard. Company Training Plan & Assessment.
- Level 2 Diploma in Advanced Manufacturing and Engineering Foundation Competencies (full time at college for year 1)
- Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge (1 day per week for 2 years at college)
- Level 3 Diploma in Advanced Manufacturing and Engineering - Technical Support Technician - Development Competence (workplace)
- Level 2 Functional Skills - Maths (If required)
- Level 2 Functional Skills - English (If required)
- End Point Assessment at the end of the apprenticeship
- Typical Duration 42 months