Parts Alliance

Apprentice Parts Sales Advisor - Intermediate (Level 2)

Parts Alliance (Employer)

Learning Skills Partnership Ltd (Training Provider)

Weekly wage £172.00
40.0 hours per week 40 hours per week which may involve working Saturday’s on a rota basis
12 months (duration)
30 August 2021(start date)
Trade supplier (apprenticeship standard)
23 August 2021 (application closing date)
Register interest

Job Description

Launch your career with The Parts Alliance as an Apprentice Parts Sales Advisor with this exciting opportunity starting in the warehouse and progressing into a sales role within our Parts Alliance Farnham branch. As a rapidly expanding company, we are looking for high calibre, motivated people to become our future leaders.

Responsibilities

The role will involve:

Initially starting in the warehouse to develop an understanding of how the
business operates and becoming familiar with the stock and parts the role will
involve:

  • Checking and putting away supplier delivered parts according to
  • procedures
  • Checking for damaged stock
  • Picking and loading van / carrier accurately for timely customer
  • delivery
  • Checking customer returns for resale, warranty or surcharge
  • Checking stock quantities are correct against computer
  • Checking stock is stored in the allocated bin locations

Once the Apprentice becomes familiar with the business and stock the Apprentice will then progress on to the sales aspect of the business, duties involve:

  • Offering exemplary customer service through efficient and accurate
  • parts look up
  • Communicating with the customer from start of transaction to end
  • Answering the phone efficiently, professionally and politely
  • Phone out daily to connect with allocated customers
  • Offering retail customers a warm and friendly service
  • Contributing to a positive “can do” environment
  • Working towards improvements on a monthly basis as well as KPI’s

Future Prospects

This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Parts Alliance has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.

Reality Check

What We Offer!

  • 28 days annual leave, including bank holiday and opportunity to increase annual leave for time served
  • Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more
  • Healthcare cash plan
  • Company pension
  • Internal development programmes
  • Career progression

Work Hours: 40 hours per week which may involve working Saturday’s on a rota basis

Skills Required

  • Good administration skills
  • Excellent telephone manner
  • Ability to deliver excellent customer service
  • Basic numerical and literacy skills

Qualities Required

  • Friendly and confident personality
  • Able to work effectively as part of a team
  • Attention to detail
  • Works well and can deliver results under pressure
  • Desire to gain knowledge and learn new skills
  • Target driven and motivated by achieving objectives and able to deal with rejection

Qualifications Required

GCSE or equivalent maths and English at grade 3/D or above desirable but not essential.

Training Provided

Trade Supplier Level 2

This apprenticeship programme is delivered with a blended learning approach and
includes a mixture of onsite tutor visits and online tutor led sessions. All delivery is completed in the workplace and you will not need to attend any off-site training.

Register interest

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