Your apprenticeship teaches you how to manage sophisticated parts systems, run a profitable retail environment, merchandise goods effectively, and understand the value of the products and the importance of selling on quality rather than on price.
In contrast to the Ag Tech and Turf Tech apprenticeships, the Parts Tech apprenticeship programme is delivered mainly in the workplace.
Duties of a Parts Technician Apprentice will consist of:
- Maximising sales potential from both internal and retail customers
- Communicating across the business using a variety of forms including verbal and electronic
- Processing parts orders from internal and retail customers along with processing warranty returns
- Identifying specific components using electronic parts catalogue
- Processing payment transactions
- Supporting the dealer and your colleagues to carry out regular stock taking activities
- Warehousing activities
- Power Take Off (PTO) and hydraulic hose identification and manufacture
- Marketing activities and promotional campaigns
It is not uncommon for Parts Technicians to progress through the ranks to become Parts Managers.
Possible negative points: The job can be physically demanding. As a parts technician you may be required to work unsociable hours during busy periods.
You should be:
- Technically minded
- Have a practical ability
- A logical thinker
- Good listener
- Team player
- Willing to study hard
Ideally you will be have or be predicted to have good GCSEs in English, maths and science (or equivalent qualifications) although these are not essential. You must however be literate and numerate.
The training programme includes:
- Retailer qualification
- Functional Skills Levels 1 and 2 Certificated
- Four blocks of specific product training spread over the 2 years at the Atcham Apprentice Training Centre in Shrewbury