Responsibilities
If you enjoy working with people, like the idea of working hard to meet customer’s needs, enjoy working with computers and communication systems, then this is an exciting opportunity for you.
The Apprentice Parts Advisor coordinates all parts sales to ensure that customers and Technicians are always able to have the parts they require when they need them.
This involves:
- Using the company’s sophisticated computer system to log stock movements and produce orders
- Liaising with colleagues and customers
- Developing selling skills to improve parts sales performance and dealing with enquiries from both trade and retail customers
Your apprenticeship will last approximately 2 years. During this time you will attend block release training at the Toyota/Lexus Academy near Derby for 12 weeks. For the remaining weeks you will be working full time in a The Dealerships Parts Department.
A competent Parts Advisor has many transferable skills. As a fully qualified Parts Advisor, you will have access to further development opportunities within the company.
Future Prospects
- As a fully qualified Toyota parts advisor, you will have access to further development opportunities within the company
Reality Check
Plus points:
- If you find people interesting; enjoy working with computers and related systems and enjoy a fast paced, constantly challenging environment
Possible negative points:
- This is a sales and marketing role. It requires focus and an ability to work very well with people from a variety of backgrounds
- You will be expected to work Saturdays on a rota basis
Skills Required
- Computer literate
- Well organised
- Ability to deal with different types of customers
Qualities Required
- Outgoing
- Good listener
- Team player
- Willing to study hard
Qualifications Required
- Ideally you will be have or be predicted good GCSEs in English, maths and Science (or equivalent qualifications) although these are not essential. You must however be literate and numerate
Training Provided
If you are successful you will be awarded:
Retailer Level 2 Apprenticeship Standard:
- This will take approximately 24 months to complete. In total, across the Advanced Apprenticeship, you will attend 12 weeks of residential “off the job” training at the Toyota/Lexus Academy near Derby
