An apprentice Parts Advisor co-ordinates parts sale to ensure that customers are always able to have the parts they require when they need them. You will use the company’s computer system to log stock movements & produce orders, liaising with colleagues and deal with enquiries from both trade and retail customers.
Responsibilities
What will the apprentice be doing?
If you enjoy working with people, like the idea of working hard to meet customer’s needs, enjoy working with computers and communication systems, then this is an exciting opportunity for you.
The Apprentice Parts Advisor coordinates all parts sales to ensure that customers and Technicians are always able to have the parts they require when they need them.
This involves:
- Using the company’s sophisticated computer system to log stock movements and produce orders.
- Liaising with colleagues and customers.
- Developing selling skills to improve parts sales performance and dealing with enquiries from both trade and retail customers.
What training will the apprentice take and what qualification will the apprentice get at the end?
If you are successful you will be awarded:
- Level 2 Retailer Apprenticeship Standard
Please Note: off the job training is on a residential basis with 3 residential blocks and fortnightly 1-1 training. All travel and accommodation costs are covered by the employer.
What is the expected career progression after this apprenticeship?
A competent Parts Advisor has many transferable skills. As a fully qualified Parts Advisor, you will have access to further development opportunities within the company.
Reality Check
Plus points: If you find people interesting; enjoy working with computers and related systems and enjoy a fast paced, constantly challenging environment, you’ll love this job Possible negative points: This is a sales and marketing role. It requires focus and an ability to work very well with people from a variety of backgrounds You will be expected to work Saturdays on a rota basis.Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, PatienceQualifications Required
GCSE or equivalent English & Maths (Grade C/4 or above) Desired
