Knights Care Ltd

Apprentice Office Administrator - Advanced (Level 3)

Knights Care Ltd (Employer)

Sheffield College, the (Training Provider)

Weekly wage £187.50
37.5 hours per week Monday - Friday, 09:00 - 17:00.
18 months (duration)
31 May 2021(start date)
Business Administrator (apprenticeship standard)
21 May 2021 (application closing date)
Register interest

Job Description

An exciting opportunity has come available as a Business Administration Apprentice in Knights Care Ltd. The company is a privately owned company operating since 2006, specialising in Dementia and Nursing care.

Responsibilities

Reporting to the Office Manager.

Main roles and responsibilities will include:

  • Provide administrative support to departments on a rotation basis as part of the apprenticeship training scheme
  • Providing a high-quality service to our members/customers and to internal colleagues and visitors to our offices
  •  Assisting with the organisation of meetings and attending meetings for minute- taking
  • Typing correspondence and assisting with the production of business documents; printing, photocopying, filing, and other general administration
  • Assisting with finance administration, providing reception services, organising, and collating spreadsheets/presentations, and conducting research
  • Reviewing and distributing incoming post and processing outgoing mail and maintaining office equipment and supplies
  • Assist with the full lifecycle of organising an event - attend all planning meetings
  • Attend events and coordinate delegates, providing excellent customer service to support events on-site: assist with registrations, question, and answer (Q&A) sessions, directing delegates to their sessions, etc.
  • Assist with collating and analysing data Assist with the creation/collation of databases
  • Assist with marketing and promotional activities via social media (Twitter/LinkedIn) and other marketing channels
  • To support each of the functions within The Head Office
  • To undertake administrative tasks as assigned to support teams across the company service portfolio as required
  • Assist asset management and stock control
  • Deliver exceptional customer service, people, organisation, and client relationship building skills
  • Receiving and sending electronic communication
  • Monitoring calls and communications
  • Assisting HR, finance, training, and other departments/sites
  • Office housekeeping and meeting and greeting visitors

Future Prospects

Sustained employment with further accredited training towards realistic opportunities to progress for the committed and ambitious individual.

Reality Check

Candidates will need to ensure sustainable transport to reach our location of:

  • Dunston Innovation Centre, Dunston Road, Chesterfield, S41 8NG

Skills Required

  • IT skills
  • Effective customer service skills with a willingness to accommodate customers positively and communicate positive and negative messages effectively with others
  • Team building skills
  • Literacy skills
  • Good personal organisation and administrative skills

Qualities Required

  • Commitment to the provision of high-quality customer service and support
  • Willingness to undertake training as required and to learn and develop new skills
  • The ability to self-organise and meet competing deadlines
  • Good attention to detail
  • Presents and conducts self professionally
  • Demonstrates Interest in business administration
  • Ability to report and record accurately
  • Understanding of the need for confidentiality and discretion
  • Flexible approach to duties and working pattern
  • A sensitive, positive, diplomatic, and direct approach
  • Adaptable and reliable
  • Self-motivated
  • Team player

Qualifications Required

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Training Provided

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Delivered in the workplace, a college tutor will visit every month; review meetings with the tutor, apprentice and their manager will be scheduled every 8-12 weeks Content:

Key competence and knowledge toward end point assessment:

  • Knowledge test, project, and portfolio of evidence
Register interest

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