Apprentice Medical Receptionist - Intermediate (Level 2)


Lostock Hall Royal British Legion Club Ltd

Training Provider:

The North Lancs. Training Group

Weekly wage £124.50
30.0 hours per week Monday - Friday: 9:00am - 3:30pm, 30 minute lunch.
duration: 16 months
start: 25 August 2020
Intermediate (Level 2)
Customer Service (apprenticeship standard)
11 August 2020 (application closing date)
Apprentice Medical Receptionist based in Lostock Hall, Preston.


Duties include:

  • General reception duties
  • Dealing with customers over the telephone
  • Using Emis electronic system to manage appointments and record information on patients
  • Maintaining the practice environment, staff and public areas
  • Implement protocols relating to infection control
  • Progression opportunities to work on the desk

Future Prospects

To continue onto full-time employment.

Skills Required

  • Polite and professional telephone manner
  • Excellent customer service and communication skills
  • Computer literate

Qualities Required

  • Smart appearance
  • Confidentiality and accuracy essential
  • Keen and willing to learn
  • Punctual and reliable
  • Work well as part of a team and on own initiative

Qualifications Required

No formal qualifications required.

Training Provided

Intermediate level 2 Diploma in Customer Service, including NVQ and functional skills maths and English. Work based learning.

Register interest

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