Castle Medical Group

Apprentice Medical Receptionist

Employer:

Castle Medical Group

Training Provider:

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Weekly wage £230.62
37.5 hours per week Monday, Tuesday, Wednesday, Friday - Earliest start 8.00am with latest finish 7.30pm - 30 minutes lunch
duration: 16 months
start: 11 January 2020
Clitheroe
Advanced(level 3)
Business and Administration (apprenticeship standard)
27 December 2019 (application closing date)
An opportunity for an Apprentice Medical Receptionist to join our team based in Clitheroe. To provide the initial point of contact for patients, their relatives and representatives who wish to access the practice. To be the focal point for communication and to ensure the service is delivered safely, efficiently and effectively.

Responsibilities

Main duties:

  • Reception duties
  • Management of medical records
  • Preparation of consulting rooms
  • Operation of telephone system
  • Opening and distribution of post
  • Some mandatory training essential
  • To book routine computerised appointments
  • Organise requirements for non-standard or urgent appointments
  • Scan and archive correspondence into the patient electronic record
  • Ensure that the consulting rooms are prepared in readiness for each consulting session

Future Prospects

To continue onto full-time employment.

Skills Required

  • Customer service skills
  • Communication skills
  • IT skills
  • Professional telephone manner
  • Accuracy and attention to detail

Qualities Required

  • Smart appearance
  • Professional attitude
  • Empathetic ( due to nature of role, dealing with patients)
  • Confidentiality essential
  • Flexible with duties
  • Organised

Qualifications Required

No formal qualifications required.

Training Provided

Training to be provided:

  • Intermediate (Level 2) Business and Administration Apprenticeship Framework
  • NVQ
  • Functional Skills in maths and English, if required
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