Apprentice IT Technician - Advanced (Level 3)

Express Bi Folding Doors Limited (Employer)

The North Lancs. Training Group (Training Provider)

Weekly wage £166.00
40.0 hours per week Monday - Friday, start 7:30am finish 4:30pm, ½ lunch break, 15 mins break AM/PM, 40 hrs per week
15 months (duration)
7 February 2021(start date)
IT Solution Technician (apprenticeship standard)
2 February 2021 (application closing date)
Register interest

Job Description

Apprentice IT Technician based at Express BiFolding doors Ltd in Leeds.

Responsibilities

Your duties and responsibilities in this role will consist of:

  • Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs
  • Sets up and configures desktop computers, peripherals and accounts assigning security level
  • Installs software and installs and repairs hardware and peripherals
  • Tests programs
  • Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
  • Maintains systems, databases and web pages
  • Administers user accounts
  • Sets up and submits production jobs and edits and debugs computer output
  • Transfers computer files between platforms
  • Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems
  • Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns
  • Arranges for distribution of output to customer
  • Maintains records
  • Contributes to unit goals by accomplishing related duties as required

Future Prospects

  • To progress onto full time employment

Reality Check

  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Punctual
  • Reliable
  • Keen and willing to learn
  • IT Literate
  • Ability to work with people at all levels
  • Good communication skills and a professional attitude
  • Willingness to learn and develop
  • Ability to work on own initiative
  • Pro-active
  • Ability to work as part of a team

Qualities Required

  • Must have good communication and customer service skills

Qualifications Required

  • No formal qualifications required

Training Provided

Intermediate Level 3 Apprenticeship in Information Technology, including NVQ and functional skills maths and English. Work based learning.

Register interest

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This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.