Responsibilities
What will the apprentice be doing?
The role
Based in our London office, reporting to the IT Services Manager you will provide 1st line desktop support to the London office and also offer support remotely to other offices via our Helpdesk system.
The primary function is to support our London users but other duties will involve IT support and administration for Central IT. Other duties may include telephone answering for support calls (Service Desk) new starter setup and inductions and general IT administration.
What training will the apprentice take and what qualification will the apprentice get at the end?
Information communications technician (level 3).
Attending college 1 day a week.
What is the expected career progression after this apprenticeship?
Why work for us?
You’ll collaborate with the industry’s best, working with a wide range of built-environment specialists.
You’ll be part of progressive and exciting projects, able to experience innovative schemes across all sectors.
You’ll advance your career, your way, thanks to our structured Career Paths framework.
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, PatienceQualifications Required
GCSE or equivalent Any other 2 GCSE's (Grade 4 and above) EssentialGCSE or equivalent English (Grade 4 and above) Essential
GCSE or equivalent Maths (Grade 4 and above) Essential
BTEC or equivalent any IT subject (Grade Pass and above) Desired
