Guard Business Solutions Ltd

Apprentice IT Infrastructure Technician - Advanced (Level 3)

Guard Business Solutions Ltd (Employer)

Guard Business Solutions Limited (Training Provider)

Annual wage £12,000.00
37.5 hours per week Monday - Friday
15 months (duration)
1 February 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
31 January 2021 (application closing date)
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Job Description

Do you live and breathe computers? Want to work in an industry you are passionate about? Well this IT Technical Apprenticeship might be the perfect fit for you. If you're passionate about technology, love to solve problems, and want a career in IT Support. Within this role you will complete an IT Technician apprenticeship.

Responsibilities

What will the apprentice be doing?

In this IT Support Technician Apprentice role, you will:

Answer the incoming support enquiries by helpdesk ticket, email, telephone and in person.
Resolve IT issues using telephone support, remote access software and on-site assistance.
Install & Configure new IT systems (PC’s, Servers, Routers, Switches, Tablets, Smartphones and peripherals etc)

What training will the apprentice take and what qualification will the apprentice get at the end?

IT Infratructure Technican Level 3

What is the expected career progression after this apprenticeship?

Fully qualified IT Technican. Permanent Role. 

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Logical, Team working, Initiative

Qualifications Required

GCSE or equivalent English (Grade 4 or above) Essential
GCSE or equivalent Maths (Grade 4 or above) Essential
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