Apprentice IT Assistant (Business Analyst) - Advanced (Level 3)

L'oreal Ltd (Employer)

The North Lancs. Training Group (Training Provider)

Weekly wage £325.50
37.5 hours per week Monday - Friday, 09:00 - 17:00, with a 30-minute lunch break.
18 months (duration)
2 June 2021(start date)
Digital Support Technician (apprenticeship standard)
Digital (route)
1 June 2021 (application closing date)
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Job Description

IT Assistant Apprentice required to work at L'Oreal working towards Level 2 Digital Technician Apprenticeship. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.


Duties will include:

  • Manage Product & Customer Pricing in the business system - SAP
  • Advise and support the Marketing Team regarding sales promotions and how to process them
  • Support the Systems Admin Team with order form management and maintenance of promotional deals
  • Respond to queries from sales, customer care, Head Office, and customers
  • Testing for system enhancements, issue resolution
  • Liaise with IT to assure query resolution
  • Provide cover for other PPD brands

Future Prospects

To continue onto full-time employment upon completion of this apprenticeship.

Reality Check

The company may wish to interview applicants before the closing date, resulting in the vacancy being filled before the given date.

Skills Required

  • Good IT skills - knowledge of Microsoft Office packages e.g. Excel
  • Analytical skills
  • Strong written and verbal communication skills

Qualities Required

  • Ability to work as part of a team and also individually 
  • A proactive approach to work and tasks
  • Ability to manage complexity and be able to consider things from multiple perspectives 
  • Ability to work accurately and quickly under time pressure, with a focus on attention to detail
  • An enthusiasm to learn new skills

Qualifications Required

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Training Provided

Level 3 Digital Support Technician apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Work-based learning
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