Apprentice Internal Sales Operative - 12931 - Intermediate (Level 2)

North West Timber Treatments (Employer)

The North Lancs. Training Group (Training Provider)

Annual wage £10,004.80 to £19,760.00
40.0 hours per week Monday - Friday: 8:00am - 4:30pm, 30 minutes lunch, 40 hours per week
14 months (duration)
12 December 2022(start date)
Customer service practitioner (apprenticeship standard)
5 December 2022 (application closing date)
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Job Description

North West Timber Treatments in Wigan are looking to recruit an Apprentice Internal Sales Operative working towards their Level 2 qualification in Customer Service.

Responsibilities

What will the apprentice be doing?

As a Sales Operative at North West Timber you would be working as part of a team & would be reporting to the Sales Manager. Duties within the role would include;

• Exceeding customers expectations by dealing with them in a professional & efficient manner either by telephone or face-to-face on the sales counter
• Develop & maintain sales leads with both existing & new customers
• Following up sales quotations & enquiries
• Using customer service skills to communicate effectively with customers
• Serving customers
• Taking orders
• Dealing with trade members and general customers
• Booking goods in
• Stocking shelves
• Answering the telephone
• Cash handling
• End of day report
• Ordering stock

PLEASE BE AWARE THE COMPANY MAY WISH TO INTERVIEW BEFORE THE CLOSING DATE RESULTING IN THE VACANCY BEING FILLED BEFORE THE GIVEN DATE.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Apprenticeship in Customer Service alongside Functional Skills Maths and English - work based learning.

What is the expected career progression after this apprenticeship?

A great opportunity
to develop your career with an employer who supports continuing professional
development..

Reality Check

Monday - Friday: 8:00am - 4:30pm, 30 minutes lunch, 40 hours per week

Skills Required

Communication skills, Team working, Initiative

Qualifications Required

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired
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