What will the apprentice be doing?
The role will see you develop professional relationships with colleagues eager to share their knowledge, helping you to grow within a friendly team. As part of the role, you will be responsible for:
- Completing diagnostic tests using manual tools and technological devices.
- Working with clients and co-workers to establish a timeframe for the completion of each inspection or repair in accordance with KPI’s.
- Supporting with performing maintenance inspections and repairs on all vehicles presented with guidance.
- Keeping the workshop clean and to standard while highlighting to contract management staff all vehicle defects, identifying faults and repairing as needed.
Other key duties will include undertaking any other ad hoc duties while providing high standards of courteous interaction with all individuals, including visitors and Serco colleagues. As you gain more experience, your role will become more challenging and varied with more autonomy to take on tasks through your apprenticeship training provider.
What training will the apprentice take and what qualification will the apprentice get at the end?
L3 Heavy Vehicle & Maintenance Tech is a 36 month course, you will be doing course work along with the day to day parts of your job
What is the expected career progression after this apprenticeship?
As a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme and beyond with endless opportunities for career progression within the business.
Skills RequiredCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness
Qualifications RequiredGCSE or equivalent English (Grade Grade B or above/Grade 9 – 6) Essential
GCSE or equivalent Math (Grade Grade B or above/Grade 9 – 6) Essential