Apprentice Front of House Team Member - Intermediate (Level 2)

Pizzaexpress (Employer)

Lifetime Training Group (Training Provider)

Weekly wage £196.80 to £267.30
30.0 hours per week Shift work TBD, including Weekends.
15 months (duration)
7 February 2022(start date)
Hospitality team member (apprenticeship standard)
31 January 2022 (application closing date)
Register interest

Job Description

The role: You’re the face of PizzaExpress and we want you to be yourself we are about delivering great service and creating memorable experiences for our customers. You’ll use your passions and interests to fuel moments of connection and make every customer’s visit special.

Responsibilities

We are about delivering great service and creating memorable experiences for our customers. You’ll use your passions and interests to fuel moments of connection and make every customer’s visit special.

Some daily roles will include:
•    Deliver genuine service with a real smile 
•    Get the restaurant set up and looking it’s best for service and cleaned down at the end of shift 
•    Ask question to find out guest’s reasons for visiting and adapt your service to their needs using your personality, passions, and enthusiasm 
•    To be who you are in our sociable pizzeria, where playfulness, individuality, warmth and openness are wanted and encouraged 
•    Give engaging, personal and memorable service to our customers 
•    Enhance your menu knowledge with training and following our How To cards to help encourage our customers to explore our menu, including dietary and nutritional requirements 
•    Ensure transactions are completed accurately, all monies are handled securely and balanced at the end of your shift  
•    Support your manager to resolve any customer complaints with empathy and understanding 

Future Prospects

Ongoing learning and development 

Reality Check

•    Under 21s £6.56 per hour.  Under 23s £8.36 per hour. 23 and over £8.91 per hour

Skills Required

•    Good communication skills 
•    Able to work under pressure in a fast paced, customer facing environment

Qualities Required

•    An interest in food and drink, also in music and people as well 
•    A caring nature and desire to give, or experience in giving, exceptional service 
•    Willingness to be yourself at work, brining your personality and best self to everything 
        you do

Qualifications Required

No qualifications required 

Training Provided

We partner with Lifetime Training to deliver our Apprenticeship –Level 2 Hospitality Team Member.

Register interest

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