Apprentice Front of House Associate
Burleigh Court Hotel
HIT TRAINING LTD
While working as an Apprentice Front of House Associate at the Burleigh Court Hotel you will also be supported and guided in actively completing your Level 2 Hospitality Team Member Apprenticeship.
Working alongside a passionate and customer focused team to provide a friendly and welcoming guest experience to all resident and non-resident guests. Full in-house training given to allow comprehensive training in all aspects of:
Restaurant service skills:
Setting & serving;
- Afternoon tea
- Correct methods
- Wine knowledge
- Bill preparation
- Order taking
- Handling multiple tables
- Dealing with queries
- Check in
- Phone queries
- Customer liaison
- Check out
Shift patterns to vary throughout the 5 day working week: example 0700 – 1500 / 1300 – 2100 / 1500 – 2300. No split shifts offered. Meals on duty, share of gratuities & parking available.
There could be possibilities for full time employment as a Front of House Associate upon successful completion of the apprenticeship. There could also be the potential to undertake further development opportunities within the team.
The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
Experience within a previous customer facing role would be desirable.
- Attention to detail
- Tidy presentation
- Welcoming and polite demeanour
- Desire to progress in the hospitality field
No industry specific qualifications are required prior to applying for this position.
- Level 2 - Hospitality team member standard
- Functional Skills if required
You will be assigned a dedicated HIT Training Personal tutor who will be there to assist you in the professional development through your apprenticeship course. You will be set theory modules and assignments throughout the course to support your practical developments.
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This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.