The Swan Inn

Apprentice Front of House Assistant - Intermediate (Level 2)

The Swan Inn (Employer)

Heart of Worcestershire College (Training Provider)

Weekly wage £136.50 to £261.60
30.0 hours per week Working 5 days out of 7. Exact hours and days to be agreed with apprentice. Working hours between 11am - 11:30pm (latest finish time 12:30pm on a Friday night).
15 months (duration)
20 December 2020(start date)
Hospitality team member (apprenticeship standard)
6 December 2020 (application closing date)
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Job Description

The Swan Inn are looking for a Front of House Assistant to join their experienced team in this busy pub in a beautiful, rural location. This is the ideal role for you if you are looking to develop the range of skills needed for a good career in the hospitality industry.


Duties will include:

  • Customer service
  • Setting up the restaurant 
  • Taking bookings, checking diary and liaising with the kitchen
  • Cash handling
  • Serving drinks
  • Keeping bar area tidy
  • Cellar work
  • Restocking

Future Prospects

The aim will be for you to become a permanent member of staff on successful completion of the apprenticeship and to progress further to Level 3 Hospitality Supervisor if you would like to take on more responsibility and develop within the role.

Reality Check

  • Exact hours and days to be worked will be agreed with apprentice
  • Will involve working evenings and weekends
  • Share of tips

Skills Required

  • Good communication skills
  • Literate
  • Numerate
  • Good telephone manner 

Qualities Required

  • Enthusiastic
  • Smart appearance
  • Good level of personal hygiene
  • Asks for help when unsure
  • Team player

Qualifications Required

No formal qualifications required.

Training Provided

Level 2 Hospitality Team Member - Food and Beverage Pathway apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
Register interest