Guys and St Thomas Nhs Trust

Apprentice Education and Training Administrator - Advanced (Level 3)

Guys and St Thomas Nhs Trust (Employer)

Hawk Management (UK) Limited (Training Provider)

Annual wage £8,888.00 to £17,142.00
35.0 hours per week Monday to Friday, 9am to 5pm Includes 1-hour unpaid lunch
15 months (duration)
15 May 2021(start date)
Business Administrator (apprenticeship standard)
30 April 2021 (application closing date)
Register interest

Job Description

An exciting opportunity to work for this excellent NHS Trust in Central London. The Apprentice Education and Training Administrator will provide administrative support to the leadership, management and education team and ensure appropriate office systems are in place, and developed, to meet changing service requirements.

Responsibilities

The Apprentice Education and Training Administrator will provide administrative support to the leadership, management and education team and ensure appropriate office systems are in place, and developed, to meet changing service requirements. This will include document control and file management for the team. Initiative and independent judgement are essential as the post holder will need to make decisions in order to facilitate effective working practices and assist with a wide range of tasks including project work and administrative tasks.

They will manage and maintain complex relations with candidates, service users and training providers, as well as provide administrative support to the team as required. They are responsible for general promotion of training programmes with the expectation of supporting the coordination of recruitment and promotional events in and outside the Trust.

Duties and Responsibilities.
Administrative:

  • Word processing of letters, reports, strategy and policy documents and papers including the development and creation of spreadsheets, using Word, Excel and PowerPoint as required and also creating posters, notices and leaflets to support corporate events
  • General office management to ensure appropriate administrative support is provided to the team. Creating and maintaining office systems, including the organisation and control of files, databases, spreadsheets and archiving of expired release documents
  • Leading on specific projects, for example, compiling and monitoring programme or provider evaluation
  • Compiling the training tracking report to the Head of Department
  • Arrange and coordinate meetings and booking required facilities
  • Draft Quality Control and procedural documents that assure the management of relevant services

Communication:

  • Deal regularly with confidential and often complex information that is received and discussed by the Training Department, relating to staff personal and performance data
  • Deal with and respond to initial general enquiries received by email, telephone or via the website

General:

  • Ability to use own initiative in managing workload without direct supervision
  • Ensure quality and information management systems are effectively managed
  • Coordinate the distribution of ET&D information throughout the Trust in targeted areas
  • To provide administrative support, where required, to the Education Council and its Sub-committees
  • Assist with the organisation of special events, launches and recruitment campaigns
  • Support the Development Manager and management team with recruitment when required, including completing staff recruitment planning forms, submitting job descriptions and coordinating interviews.  Also, arranging induction meetings for new starters

Future Prospects

This is a 15-month contract. You will be given the opportunity to apply for other roles within the Trust or for the same role on a full-time contract as part of progression and achievement from your apprenticeship programme.

Reality Check

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Previous administration experience is essential
  • Experience working in a busy environment
  • Proficient in Microsoft in word and Excel
  • Excellent written and verbal communication skills

Qualities Required

  • Willingness to learn
  • Positive attitude
  • Attention to detail
  • Able to deal with confidential information
  • Able to problem solve
  • Ability to work to tight deadlines, and remain calm under pressure
  • Flexible
  • Must be able to cope with the physical demands or the role, as maybe asked to lift and move tables, chairs and equipment
  • Ability to use own initiative in managing workload without direct supervision
  • Good time management

Qualifications Required

GCSE A-C / 4-9 in English and maths or equivalent. We must have proof of these qualifications.

 

Training Provided

Programme:  Business Administration Apprenticeship Level 3

Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your workplace.

Units Covered:
The Apprenticeship programme is made up of different units.  Apprentices will be assessed on their knowledge, skills and behaviours throughout the apprenticeship and tracked online using an e-portfolio.

These are grouped into 3 themes which complement each other and are as follows:

  • Core Business & Administration
  • Managing Self & Personal Skills
  • Using Resources & Achieving Results

Assessment:

  • After each theme is complete, a mock end point assessment is carried out to ensure apprentices are prepared for the end point assessment at the end of the programme
  • After a minimum of 372 days and successful delivery of the programme, the end point assessment will take place. The end-point assessment is a synoptic assessment of the skills, behaviours and knowledge that have been developed throughout the apprenticeship
  • End-point assessments will involve an independent assessor carrying out final assessments with the apprentice, to ensure that the competences and learning within the ‘Apprenticeship Standard’ have been met
  • Apprentices can achieve a pass, merit or distinction dependent on how well they perform in their End-point assessment
Register interest

Related