Aerona (Air&Sea) Customs Clearing Agents Ltd

Apprentice Customs Clearing Assistant


Aerona (Air&Sea) Customs Clearing Agents Ltd

Training Provider:


Weekly wage £146.25
37.5 hours per week Monday - Friday: 9:00am - 5:00pm, 30 minutes lunch
duration: 18 months
start: 10 November 2019
Intermediate(level 2)
Business and Administration (apprenticeship standard)
3 November 2019 (application closing date)
Apprentice Customs Clearing Assistant based in Oldham.


Duties to include:

  • To deal with customer enquiries, in writing, in person and by phone providing accurate advice and estimates when required
  • Learn all aspects of Customs and Port Inventory systems and the shipping processes
  • Learn to create and update Customer files as each case progresses
  • Deal with shipment queries and provide advice on documentation
  • Enhance your customer service skills, meeting and greeting customers and visitors and communicating with external organisations such as HMRC and Port Authorities
  • Filing of all documents and postal duties
  • Learn to obtain necessary Bill of Ladings and correct Tariff Headings
  • Assist with Health and Safety duties and maintain and archive information in line with GDPR
  • Successful applicant will be required to undergo a Disclosure and Barring Service  (DBS ) Check

Future Prospects

  • Progression into full time employment for the right candidate

Skills Required

  • Must have good communication skills
  • Good customer service skills

Qualities Required

  • Willingness to be trained and developed
  • Ability to use own initiative
  • Flexible approach to work
  • Well presented
  • Polite
  • Punctual
  • Trustworthy
  • Hardworking
  • Honest
  • Adaptable

Qualifications Required

  • No formal qualifications required as full training will be given

Training Provided

  • Level 2 Qualification in Business Administration
  • Functional Skills maths (if GCSE or equivalent A-C (9-4) is not already achieved)
  • Functional Skills English (if GCSE or equivalent A-C (9-4) is not already achieved)