FOCUS ON TESTING LIMITED

Apprentice Customer Service Practitioner

Employer:

FOCUS ON TESTING LIMITED

Training Provider:

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Weekly wage £146.25
37.5 hours per week Monday - Friday, 09:00 - 17:00, with a 30-minute lunch break and 2 10-minute breaks.
duration: 16 months
start: 31 January 2020
Accrington
Intermediate(level 2)
Customer service practitioner (apprenticeship standard)
24 January 2020 (application closing date)
Apprentice Customer Service Practitioner based in Accrington.

Responsibilities

Duties will include but not be limited to:

  • Using social media sites
  • Answering telephone calls
  • Report writing
  • Working as part of a team

Future Prospects

Potential to continue onto full-time employment.

Skills Required

  • Excellent customer service skills
  • Excellent communication skills
  • Computer literate with knowledge of Microsoft Office packages e.g. Excel and Word

Qualities Required

  • Keen and willing to learn
  • Punctual and reliable
  • Work well as part of a team and on own initiative

Qualifications Required

No formal qualifications required.

Training Provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 functional skills in maths and English (if required)
  • Work-based learning
Apply now