Trident Utilities Ltd

Apprentice Customer Service Data Administrator


Trident Utilities Ltd

Training Provider:


Weekly wage £136.50
35.0 hours per week Monday - Friday, 09:00 - 17:00, with 1-hour for lunch.
duration: 16 months
start: 12 March 2020
Intermediate(level 2)
Customer service practitioner (apprenticeship standard)
5 March 2020 (application closing date)
Apprentice Data Administrator based in Blackpool, Lancashire.


Department - Procurement and Analysis
Size - 12 people
Progression opportunities - Reviewed ongoing
Additional training offered - considered - subject to relevance to job role
Dress code - Relaxed

Duties will include:

  • Enter and validate invoices/statements using in-house Vertex system
  • Obtain and upload energy consumption data to our in-house Vertex system
  • Identifying data gaps to and chase missing data to ensure data completeness
  • Support Engineering, Procurement and Sustainability teams with scheduled and ad-hoc analysis/data/reporting requests

Future Prospects

Possible progression into full-time employment upon completion of this apprenticeship.


Skills Required

  • Good customer service skills
  • Good communication skills both written and verbal
  • Good IT skills particularly Microsoft Excel

Qualities Required

  • Fun
  • Enthusiastic
  • Energetic

Qualifications Required

  • No formal qualifications required

Training Provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Work-based learning
Apply now