Apprentice Customer Service Assistant - Intermediate (Level 2)

Ideal Carpets and Furniture (Employer)

The North Lancs. Training Group (Training Provider)

Weekly wage £172.00
40.0 hours per week Monday - Friday, 09:30 - 17:30.
14 months (duration)
27 October 2021(start date)
Customer service practitioner (apprenticeship standard)
20 October 2021 (application closing date)
Register interest

Job Description

Apprentice Customer Service Assistant based at Ideal Carpets & Furniture in Leeds. You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

Responsibilities

Working in a busy retail outlet, you will be assisting in the office and retail outlet in:

  • Dealing with customers
  • Handling of phone calls
  • Learning about the business as you progress
  • Customer service enquiries via web & face-to-face

Future Prospects

Possible progression onto full-time employment upon completion of this apprenticeship.

Reality Check

The company may wish to interview applicants before the closing date, resulting in the vacancy being filled before the given date. 

Skills Required

  • Customer service skills
  • Communication skills
  • Good time management skills

Qualities Required

  • Keen and willing to learn
  • Reliable & punctual

Qualifications Required

No formal qualifications required.

Training Provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Work-based learning
Register interest

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