Apprentice Customer Service Assistant - Intermediate (Level 2)

Character Options Ltd (Employer)

The North Lancs. Training Group (Training Provider)

Weekly wage £187.50
37.5 hours per week Monday - Friday, 09:00 - 17:00, (½ hr lunch break)
16 months (duration)
1 December 2020(start date)
Customer service practitioner (apprenticeship standard)
30 November 2020 (application closing date)
Register interest

Job Description

To provide administration support to the Sales Administration Office from order inputting to clerical duties - Working towards Customer Service Level 2 Apprenticeship.


Main Duties and Responsibilities:

  • Order inputting of sales
  • Daily administration
  • Filing
  • Photocopying
  • Daily post
  • Reception

Future Prospects

  • Upon completion of the apprenticeship you could progress into full-time employment

Reality Check

  • The company may wish to interview applicants before the closing date, resulting in the vacancy being filled before the given date

Skills Required

  • Keen and willing to learn
  • Punctual
  • Reliable

Qualities Required

  • Microsoft intermediate level 
  • Communication ability
  • Telephone experience
  • Basic clerical experience

Qualifications Required

  • No formal qualifications required

Training Provided

  • Customer Service Practitioner Level 2 Apprenticeship Standard, including NVQ and functional skills maths and English
  • Work based learning
Register interest


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