Apprentice Customer Service Assistant - Intermediate (Level 2)

Character Options Ltd (Employer)

The North Lancs. Training Group (Training Provider)

Weekly wage £187.50
37.5 hours per week Monday - Friday, 09:00 - 17:00, (½ hr lunch break)
16 months (duration)
1 December 2020(start date)
Customer service practitioner (apprenticeship standard)
30 November 2020 (application closing date)
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Job Description

To provide administration support to the Sales Administration Office from order inputting to clerical duties - Working towards Customer Service Level 2 Apprenticeship.

Responsibilities

Main Duties and Responsibilities:

  • Order inputting of sales
  • Daily administration
  • Filing
  • Photocopying
  • Daily post
  • Reception

Future Prospects

  • Upon completion of the apprenticeship you could progress into full-time employment

Reality Check

  • The company may wish to interview applicants before the closing date, resulting in the vacancy being filled before the given date

Skills Required

  • Keen and willing to learn
  • Punctual
  • Reliable

Qualities Required

  • Microsoft intermediate level 
  • Communication ability
  • Telephone experience
  • Basic clerical experience

Qualifications Required

  • No formal qualifications required

Training Provided

  • Customer Service Practitioner Level 2 Apprenticeship Standard, including NVQ and functional skills maths and English
  • Work based learning
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