Apprentice Customer Service Assistant - Intermediate (Level 2)



Training Provider:

The North Lancs. Training Group

Weekly wage £166.00
40.0 hours per week Monday - Friday: 8:30am - 5:00pm, 30 minutes lunch, 2x breaks a.m and p.m.
duration: 16 months
start: 25 August 2020
Intermediate (Level 2)
Customer service practitioner (apprenticeship standard)
11 August 2020 (application closing date)
Apprentice Customer Service Assistant based in Rawtenstall.


The ideal applicant will be trained to the highest standard in:

  • Overseeing all social media correspondence and responding to all enquiries
  • Schedule enrolments and coordinate courses in beauty, nails and make-up
  • Supporting other staff members with various administration tasks

Future Prospects

To continue onto full-time employment.

Skills Required

  • Excellent customer service and communication skills
  • IT literate- knowledge of Microsoft packages including Word and Excel
  • Knowledge of using social media

Qualities Required

  • Keen and willing to learn
  • Punctual and reliable
  • Work well as part of a team and on own initiative

Qualifications Required

No formal qualifications required.

Training Provided

Intermediate level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English. Work based learning.

Register interest