Innergy Lpg Limited

Apprentice Customer Service Assistant

Employer:

Innergy Lpg Limited

Training Provider:

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Weekly wage £320.00
40.0 hours per week Monday - Friday, 08:00 - 17:00, with 30-minutes for lunch and 2 10-minute breaks.
duration: 16 months
start: 12 March 2020
Leeds
Intermediate(level 2)
Customer service practitioner (apprenticeship standard)
5 March 2020 (application closing date)
Apprentice Customer Service Assistant based in Leeds, West Yorkshire.

Responsibilities

Duties will include:

  • Face to face customer service
  • Making outbound calls
  • Cash handling, accepting payments
  • Taking telephone orders
  • Data inputting
  • Working with our team of delivery drivers
  • Day to day administrative duties
  • Assisting with sending out internet orders
  • Assisting with competitor price analysis
  • E-commerce, uploading products and content to website

Future Prospects

Possible progression into full-time employment upon completion of this apprenticeship.

Skills Required

  • Good communication skills
  • Good customer service skills
  • Professional telephone manner
  • Good timekeeping skills
  • IT literate

Qualities Required

This is an enviable opportunity that offers job stability, consistent work hours and opportunity to develop and progress with a successful company.

  • Smart appearance
  • Flexible with duties
  • Keen and willing to learn

Qualifications Required

  • No formal qualifications required

Training Provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Work-based learning
Apply now