CLIFTON TRADE BATHROOMS LIMITED

Apprentice Customer Service Assistant

Employer:

CLIFTON TRADE BATHROOMS LIMITED

Training Provider:

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Weekly wage £156.00
40.0 hours per week Monday - Friday, 08:00 - 17:00 and Occasional Saturday's, 09:00 - 13:00, with time off during the week, 1-hour lunch break.
duration: 16 months
start: 25 January 2020
Preston
Intermediate(level 2)
Customer service practitioner (apprenticeship standard)
18 January 2020 (application closing date)
Apprentice Customer Service Assistant based in Preston.

Responsibilities

Working within a small depot, duties will include:

  • Dealing with customers both in person and over the telephone
  • Making telephone calls to prospective customers to promote the business
  • Learning all about the wide range of products and preparing quotes for customers
  • Logging calls on and customer feedback onto internal system
  • Meeting and greeting customers and offering hospitality

Future Prospects

Potential to continue onto full-time employment upon completion of this apprenticeship.

Skills Required

  • Good customer service skills
  • Good communication skills

Qualities Required

  • Keen and willing to learn
  • Punctual and reliable
  • Polite and professional as you are customer facing
  • Good listener
  • Resilient

Qualifications Required

No formal qualifications required.

Training Provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Functional Skills in maths and English (if required)
  • Work-based learning
Apply now