Apprentice Customer Service Advisor - Intermediate (Level 2)

Employer:

Plasto Sac Uk Ltd

Training Provider:

The North Lancs. Training Group

Weekly wage £166.00
40.0 hours per week Monday - Friday 8.30am - 5.30pm with 30 minutes for lunch and 2 x 15 minute breaks.
duration: 16 months
start: 11 September 2020
Congleton
Intermediate (Level 2)
Customer Service (apprenticeship standard)
26 August 2020 (application closing date)
Apprentice Customer Service Advisor based in Helmshore.

Responsibilities

  • General administration duties
  • First point of contact for incoming calls
  • Telesales (no cold calling required)
  • Data inputting
  • Entering claims to the database
  • Dealing with emails
  • Working closely with team members
  • To work 1 Saturday in 5 - 9.00am - 12 noon

Future Prospects

To continue onto full time employment.

Skills Required

  • Customer Service skills
  • IT skills
  • Literate

Qualities Required

  • Professional telephone manner
  • Confident and mature attitude
  • Keen and willing to learn
  • Punctual and reliable
  • Work well in a team

Qualifications Required

No formal qualifications required. 

Training Provided

Intermediate Level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English.

Work based learning.

Register interest

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