REDWOOD COMMUNICATIONS LTD

Apprentice Customer Service Administrator

Employer:

REDWOOD COMMUNICATIONS LTD

Training Provider:

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Weekly wage £156.00
40.0 hours per week Monday - Thursday: 9:00am - 5:00pm, Friday: 9:00am - 4:00pm, 40 hours per week
duration: 16 months
start: 20 May 2020
Blackpool
Intermediate(level 2)
Customer service practitioner Level 2 (GCSE) (apprenticeship standard)
6 May 2020 (application closing date)
Apprentice Customer Service Administrator based in Blackpool

Responsibilities

Duties to include:

  • Online portal, internal network system - data entry
  • Dealing with customer queries 
  • Partner support, emailing 
  • General administration duties
  • Problem solving
  • Communication skills

Future Prospects

  • To continue onto full time employment

Skills Required

  • Good customer service and communication skills
  • Knowledge of Microsoft packages

 

Qualities Required

  • Keen and willing to learn
  • Punctual and reliable
  • Hardworking
  • Good customer service and communication skills
  • Knowledge of Microsoft packages
  • Work well as part of a team and on own initiative

Qualifications Required

  • No formal qualifications required

 

Training Provided

  • Intermediate level 2 Apprenticeship in Customer Service
  • NVQ and functional skills maths and English
  • Work based learning
Apply now