Sunderland City Council

Apprentice Care Support Worker - Intermediate (Level 2)

Sunderland City Council (Employer)

Interserve Learning & Employment (Services) Limited (Training Provider)

Weekly wage £153.55
37.0 hours per week Monday - Friday, shifts to be confirmed.
12 months (duration)
5 November 2020(start date)
Adult care worker (apprenticeship standard)
3 positions available
30 October 2020 (application closing date)
Register interest

Job Description

Do you want to start your career within the care sector? If so, Sunderland Care and Support have a fantastic opportunity for a person that is passionate about providing care. Apply now!


Requirements of the role:

  • To work within a supportive environment to undertake the required care and support tasks, in line with the values of Sunderland Care and Support, in order to develop the necessary skills and knowledge to become an effective Support Worker
  • To provide and promote person-centred care and support to vulnerable customers including people who have a range of mental health needs, learning and physical disabilities and behaviours that might challenge; to meet a range of complex social and health needs
  • To work effectively as part of a team, undertaking tasks as detailed within a person’s care plan, providing care and support to enable people to achieve their maximum level of independence through appropriate physical, emotional and psychological support including: intimate personal care, support with basic health needs, practical tasks, appropriate communication and community involvement
  • To actively participate within team meetings, training and supervision
  • To complete relevant records and contribute to the preparation and review of customer’s care and support plans
  • To attend college / study days and participate in development activities as required by the programme
  • To complete all mandatory training as required by the Sunderland Care and Support Training Strategy
  • To work flexibly on a rota basis, including weekends

To undertake any other duties, depending on skills and competency, to enable the efficient and effective running of the service.

Future Prospects

The Apprenticeship contract is 12 months fixed term with the opportunity to apply for a permanent position in the final 3 months, if vacancies are available.

Skills Required

  • Excellence - Deliver the best outcomes and highest quality service through the dedicated effort of every team member
  • Teamwork - Value the contributions of all, blending the skills of individual staff members in partnership and collaboration
  • Communication - Central to successful caring relationships and to effective team working. Listening is as important is the key to a good workplace with benefits for those in our care and employees alike

Qualities Required

  • All employees of Sunderland Care and Support are expected to embrace the following principles that underpin the delivery of care and support
  • Care - Our core business and the care we deliver helps the individual customer and improves the health of the whole community. Caring defines us and our work. Customers receiving care expect it to be right for them, consistently, throughout every stage of their life
  • Compassion - How care is given through relationships based on empathy, respect and dignity - it can also be described as intelligent kindness, and is central to how people perceive their care
  • Competence - Means all employees must have the ability to understand a customer’s health and social needs and the expertise, clinical and technical knowledge to deliver effective care and support
  • Courage - Enables us to do the right thing for the people we care for, to speak up when we have concerns and to have the personal strength and vision to innovate and to embrace new ways of working
  • Commitment - All employees of Sunderland Care and Support commit to improve the care and experience of our customers, to take action to make the company’s mission statement and value a reality for all
  • A good place to work- enjoying our role each day through enhancing the lives of those we serve, through the creative ideas and the unique talents of each employee

Qualifications Required

No formal qualifications are required, however having GCSEs at grades A*-C/9-4 (or equivalent) in maths and English would be highly advantageous.

Training Provided

Level 2 Adult Care Worker apprenticeship standard, which includes:

  • Level 2 Diploma in Care
  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

The successful candidate will be given full on the job training alongside undertaking a Level 2 Adult Care Worker Apprenticeship programme delivered through Interserve’s dedicated training provider Interserve Learning & Employment.

Register interest