Leicestershire County Council

Apprentice Business Support Assistant


Leicestershire County Council

Training Provider:


Weekly wage £160.95 to £303.77
37.0 hours per week Monday to Friday, hours TBC. The nature of the work may involve carrying out work outside of normal hours.
duration: 18 months
start: 6 January 2020
Advanced(level 3)
Business Administrator Level 3 (A level) (apprenticeship standard)
28 November 2019 (application closing date)
Corporate Resources Business Support Services are looking for an Administrative Apprentice to work in the Records Hub. You will support the team in providing an efficient, effective and comprehensive administrative support service to the Department.


Duties will include:

  • You will be working primarily with the Records Hub section delivering the day to day Corporate Resources Records Hub Service, preparing and indexing files for onsite and offsite storage and preparing files for destruction and confidential disposal   
  • You will also carry out a range of administrative tasks that support the effective delivery of the and Corporate Resources Business Services as a whole

Tasks will include:

  • Contributing to the administration of the Freedom of Information Requests
  • Complaints processes
  • The ID and car parking systems

Future Prospects

Excellent prospects within Leicestershire County Council.

Reality Check

You will need a sustainable and realistic travel plan between residence and workplace.

Good level of fitness with ability to lift and move files and boxes on and off shelves and in and out of stores.

Skills Required

  • Good verbal and written communication skills
  • Good organisational skills and the ability to prioritise work
  • A willingness to be flexible, learn and undertake a variety of different tasks
  • Good numeracy skills
  • office experience, including filing/records maintenance

Qualities Required

  • Strong interpersonal skills to work with team members to achieve agreed objectives
  • Ability to approach change positively
  • Commitment to deliver quality services that meet customer requirements
  • Excellent organisational skills with the ability to manage priorities and work to deadlines
  • Enthusiasm and the ability to learn new skills
  • Ability to provide clear and concise documentation
  • Ability to work without close supervision understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations
  • Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2010
  • An understanding of the importance of confidentiality and information security
  • Good level of fitness with ability to lift and move files and boxes on and off shelves and in and out of stores

Qualifications Required

Education to GSCE standard at grades A-C/8-4 for a minimum 5 GCSE or equivalent.

Training Provided

  • Training will be provided to complete the Advanced Level 3 Business Administrator
  • Training will be completed by the employer and also Leicestershire Adult Learning Service
Apply now